DATA ANALYSIS

Sedna Uses PII Tools to Keep Customer Data Protected at Scale

“We’ve achieved a competitive advantage as PII Tools helps us keep our customers’ sensitive data safe with advanced data governance.”

ABOUT OUR CLIENT

Sedna
Sedna is an Operating System for shipping. A collaborative platform purpose-built for the global shipping industry, combining email, voyage management, and connected workflows to manage the full complexity of the trade lifecycle – from the first email to the final settlement.

OVERALL SATISFACTION

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Stuart Bailey - Product Manager

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DATA ANALYSIS

Sedna Uses PII Tools to Keep Customer Data Protected at Scale

“We’ve achieved a competitive advantage as PII Tools helps us keep our customers’ sensitive data safe with advanced data governance.”

ABOUT CLIENT

Sedna
Sedna is an Operating System for shipping. A collaborative platform purpose-built for the global shipping industry, combining email, voyage management, and connected workflows to manage the full complexity of the trade lifecycle – from the first email to the final settlement.

OVERALL SATISFACTION

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Stuart Baily - Product Manager
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“PII Tools is deeply integrated into Sedna’s email product, allowing us to provide customers with automated workflows that identify and protect sensitive personal data in their mailboxes.”

– Stuart Bailey, Product Manager of Sedna

THE CHALLENGE

What were the client’s needs?

Sedna sits at the center of some of shipping’s most complex, multi-party communication threads, time-sensitive instructions, and hundreds of emails per voyage, each carrying critical information, often requiring time-sensitive actions.

In shipping, email is more than just a communication tool; it’s a system of record. Everything flows through the inbox from crew management to port calls. And within that volume, personal data (PII) is everywhere: crew lists, passport scans, financial records – all shared as a matter of routine. The risk often goes unnoticed until it becomes a problem.

“As Sedna continued to scale globally and serve enterprise customers, the requirement to have a data protection solution that allowed for the automated identification and protection of sensitive information became a priority, not just a compliance checkbox.”

Stuart Bailey, Product Manager of Sedna

A gif showing a clear process GDPR Compliance with PII Tools

OUR SOLUTION

SEDNA’S REAL-WORLD APPLICATION OF PII TOOLS

PII Tools is deeply integrated into Sedna Email, the communication layer of the Sedna Operation System.

Our software enables Sedna to offer customers automated workflows that cover the full data protection lifecycle – from identifying sensitive personal data in their mailboxes all the way through to remediation – without disrupting how they work.

Icons for 4 step solution by PII Tools
Emails and attachments are automatically scanned for sensitive data (PII)
Using a custom rule set, all relevant PII is scheduled for remediation/redaction
Sophisticated workflows were created that don’t disrupt the customer
Overall risk of PII exposure has been reduced, and manual procedures eliminated
An icon for the first step out of four with a circle by PII Tools
Emails and attachments are automatically scanned for sensitive data (PII)
An icon for the second step out of four with a circle by PII Tools
Using a custom rule set, all relevant PII is scheduled for remediation/redaction
An icon for the third step out of four with a circle by PII Tools
Sophisticated workflows were created that don’t disrupt the customer
A circle 4 icon for four steps by PII Tools
Overall risk of PII exposure has been reduced, and manual procedures eliminated
"I would recommend PII Tools to any platform handling a high volume of communication or personal data, or working in regulated industries – PII Tools is an invaluable partner."
Stuart Bailey, Product Manager, Sedna
"I would recommend PII Tools to any platform handling a high volume of communication or personal data, or working in regulated industries – PII Tools is an invaluable partner."
Stuart Bailey, Product Manager, Sedna

Result

Sedna's customers now benefit from built-in data protection: automated, accurate, and invisible to their daily workflow. Data governance has shifted from a compliance burden to a genuine differentiator.

Summary

In Sedna's Words
PII Tools provided the technology and partnership to confidently build an automated data privacy and protection feature. Keeping our customers’ sensitive data protected and allowing advanced data governance to be a competitive advantage.

Want to Enjoy the Same Results as Sedna? Then Try PII Tools for Yourself!

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