Frequently Asked Questions
Unsure? Have questions? This is the right place.
General
The price depends on the license type you choose. Visit our pricing configurator or simply book a live demo and we’ll discuss your options in person.
- No special IT skills required – PII Tools offers an intuitive, modern and easy-to-use web interface.
- Secure and self-hosted – your data never leaves your environment.
- Accurate – 99%+ detection accuracy and the least amount of false positives ranks PII Tools as the best AI solution on the market.
About 15 minutes thanks to PII Tools’ turn-key virtual image deployment. Customers see their first scan results within an hour of purchase.
Of course! We offer a free 7-day trial hosted by us. Reach out and let’s figure out the trial date and use-case.
No, we don’t provide any services beyond product support. We sell a software solution that lets you automatically discover, analyze, and remediate your data. Please contact one of our partners if you need a managed service provider.
The PII Tools server runs on any machine that supports Docker, including Windows, macOS, and Linux. The server can also be deployed on virtual machines, e.g. VMWare.
You can browse the testimonials from our clients, case studies, and a shortlist of companies that trust us here.
Most of PII Tools detectors are language-independent, and work for any language. The rest covers primarily all locales of English (US, UK, Australia), Portuguese (Brasil), French (Canada, France), Spanish, German, Dutch, or Polish, and we are constantly adding more. If you are targeting a very specific type of sensitive data relevant only to a particular language, please reach out and talk to us.
Compliances
Our powerful Analytics engine lets you identify all sensitive data related to a specific person. Then you can export this data for external use, or remediate it directly from the dashboard.
Scanning
You can scan an unlimited volume of data within the storages you purchased: unlimited endpoints, mailboxes, databases. See our price calculator for all available storage types and their pricing.
You can scan almost anything: structured, unstructured, and semi-structured data, over 400 file formats, cloud storages, databases, local storages, emails.
If you buy the endpoint scanning module (Windows, Linux, MacOS), you can scan an unlimited number of devices, file shares, and workstations. See pricing for more details.
Yes, you can schedule regular scans: daily, weekly, monthly, yearly. This is true for all supported scan types, including for device endpoints, Office 365 scans and SQL databases.
Yes, simply install PII agents on those devices. PII agents will run on any machine with the Windows, MacOS, or Linux operating system.
PII Tools is self-hosted software, so the scanning speed depends primarily on your hardware. Our clients average 2 documents per CPU core per second for file scans (~100,000 documents per hour on a 16-core machine), or 5 MiB per second for database scans.
All standard sensitive data types (names, SSNs, credit cards…) come out of the box, here is the full list. For the rest, you can create custom detectors. For example, companies like to set up “employee ID” as one of their custom, company-specific detectors.
Yes, you can perform incremental “delta scans”. Basically, you set custom limits to the scan, such as “only scan emails from October” or “only scan files modified within the last month”.
Yes. While launching a new scan, you can set up custom location filters, to skip specific folders, paths, or file types (e.g. “skip any PDF files”).
No. The self-hosted installation is fully air gapped and does not even need internet connection. PII Tools doesn’t “call home”. Therefore, no data ever leaves your environment.
Analytics & Reporting
Yes, in multiple formats. Feel free to browse a sample HTML drill-down report to get a feeling on how the reports look.
There are four built-in severity levels – CRITICAL, HIGH, LOW, and NONE. Custom classifications are possible from JSON detection exports.
Yes, you can download reports for every performed scan in the Analytics dashboard, in multiple formats according to need: Executive Drill-down, Affected Persons (breach incidents), Excel Simple (to share with users), etc.
The reports show every information you need to manage your data risk. Every detected PII instance is sorted, categorized, shown in context, and with its exact position within the document, allowing surgical redaction. Browse a sample report and see for yourself.
You can download reports in various interactive formats, like the Drill-down HTML report or a CSV file, and share them with your clients or colleagues. See Scan reports documentation for more details.
Consultant Licenses
Yes! As a technology company, we welcome service partners. For more details about our partnership program, please visit our partner page.
If you buy the Consultant License made especially for MSPs and auditors, you can use PII Tools for multiple client engagements. This license supports an unlimited number of endpoints, mailboxes, and data volume.
We offer several partnership modes, for different kinds of business models: reseller, MSP, OEM integration. For more details, please visit our partner page.
Yes, the scan report shows the exact PII categories (e.g. personal, financial, medical…) of identified and affected persons, including the precise location for each PII instance. See our Breach Incident Management page for more details.
Yes, you can remediate (erase and quarantine; we’re also adding de-identification and redaction now) every discovered PII. This works for both endpoints (devices, file servers) as well as Office 365 cloud data. Remediate each file separately or entire file collections in bulk.
Yes, in the PII Tools’ analytics dashboard, you can download interactive reports to share with your clients. See Scan reports documentation for more details.
Can’t find the answer to your question?
Send us a message and we’ll make sure to contact you right away.
Clients worldwide use PII Tools to deal with audits & compliance effectively.
Can’t find the answer to your question?
Our clients use PII Tools to comply with GDPR as well as other regulations, like HIPAA, PCI-DSS, or LGPD.
Send us a message and we’ll make sure to contact you back right away.